Stefan Vukmanovic
Founder, Starko
Stefan Vukmanovic is the founder of Starko, an AI-powered omnichannel customer support platform. He built Starko's AI support, ticketing and knowledge-base products from the ground up and works directly with the support teams running them in production, including operations handling tens of thousands of customer interactions a month.
Posts by Stefan Vukmanovic
Intercom Competitor for Small Business: Is Starko Better?
Comparing Intercom alternatives for a small business? See how Starko compares on pricing, omnichannel support, AI, and workflow fit — and when Intercom wins.
AI Chatbot Hallucinations: Why Support Bots Get Answers Wrong
Learn what AI chatbot hallucinations are, why customer support bots generate incorrect answers, and how businesses can reduce accuracy risks.
Conversational AI and Revenue Growth: How Much More Can It Sell?
Slow, fragmented communication quietly costs you sales. Here's how conversational AI lifts conversions, cuts churn, and turns customer engagement into revenue.
How to Build a Knowledge Base Your Customers Actually Use
A step-by-step guide to building a knowledge base your customers and your AI actually use, from someone who builds support software for a living: structure, writing, and the analytics loop that keeps it useful.
AI Customer Support Software: A Practical 2026 Guide
What AI customer support software actually does, how the pricing models really work, and how to evaluate it, written by the founder of a platform that runs it in production.
Help Desk & Ticketing Systems: The Complete 2026 Guide
How modern help desk ticketing actually works when AI handles the routine first: the workflow, the metrics that matter, and how to choose one. From the founder of Starko.
Knowledge Base Software: Build a Support Hub That AI Can Actually Use
Why the knowledge base is the real foundation of AI support, how to structure one so it deflects tickets, and how to choose the software. From the founder of Starko.
Shared Inbox Software: Why support@ Breaks and What Replaces It
When a shared mailbox stops working, what shared inbox software actually fixes, and how to choose one that's ready for AI. From the founder of Starko.
Scale Without Hiring: AI Customer Support for Personalized, Sales-Driven Conversations
Responding fast and accurately is the difference between a one-time buyer and a churned customer. AI customer support can compress response times, reduce repetitive work, and route opportunities to sales without asking you to hire a dozen new agents.
How AI Knowledge Bases Shape Support
Learn how AI knowledge bases, omnichannel helpdesk workflows, and support automation help you handle more tickets, faster-without hiring at the same pace.