One AI customer support platform
Everything your support team needs, in one place
AI Support
A unified omnichannel inbox where AI drafts and resolves replies from your knowledge base, then routes to a human with full context.
Learn more →Knowledge Hub
An AI-queryable single source of truth that powers every answer — ingesting websites, PDFs, CSVs, and your team's know-how.
Learn more →Smart Ticketing
AI-first ticketing that resolves routine requests before they become tickets, then creates context-rich tickets with smart routing.
Learn more →Procedures
Automate multi-step support with playbooks your AI follows — asking, calling tools, waiting for approval, and resolving end to end.
Learn more →Analytics
Surface knowledge gaps, flag conversations that need attention, and watch automation get sharper over time.
Learn more →Channels
WhatsApp, Instagram, Viber, email, Slack, and web chat — every conversation in one inbox, with full context.
Learn more →One flat price for the whole platform
Flat pricing with AI and omnichannel included — not per agent, not per resolution.
| Tool | Starting price | AI pricing | Native messaging channels | Free plan |
|---|---|---|---|---|
| Starko | $19.85/mo flat | Included | WhatsApp, Instagram, Viber | Yes |
| Intercom | ~$29/seat | +$0.99 / resolution | WhatsApp (add-on) | No |
| Zendesk | $19–$55+/agent | +$1–2 / resolution | WhatsApp, Instagram (upper tiers) | No |
| Gorgias | from $10/mo (by volume) | $0.90 / resolution (double-billed) | No | |
| Help Scout | $25/user | +$0.75 / resolution | None native | Yes |
Competitor pricing as of May 2026; verify current pricing on each vendor's site. See the full comparisons →
Proven at real support volume
One platform handles the channels, the knowledge, the tickets, and the automation together — which is how a single Starko customer resolves a high volume of interactions every month without adding headcount.
- Monthly interactions
- 16,000+
- Avg. response time
- ~14s
- Added headcount
- Zero
See customer case studies → · Compare Starko to other support tools →
Frequently asked questions
- What is Starko?
- Starko is an AI-powered omnichannel customer support platform for small and mid-sized businesses. It unifies WhatsApp, Instagram, Viber, email, Slack, and web chat into one inbox where AI resolves routine questions from your knowledge base, automates multi-step procedures, and routes complex cases to your team — starting at $19.85/month flat.
- How is Starko priced?
- Flat, not per agent and not per resolution. Free ($0, 50,000 tokens), Standard ($19.85/month), and Pro ($119.85/month, with native WhatsApp and Viber). Every product — support, knowledge base, ticketing, procedures, and analytics — is included.
- Is Starko an alternative to Zendesk and Intercom?
- Yes. Starko is a flat-priced alternative to per-seat tools like Zendesk and Intercom, with AI and omnichannel messaging included instead of billed per resolution. See the full comparisons on the compare page.
See the whole platform in action
Unify your channels, centralize your knowledge, automate the routine, and keep a human in the loop — all from one flat-priced platform.