Security your customers can trust
Protection at every layer
From how workspaces are isolated to how a single agent action runs, Starko is designed so the safe path is the default path.
Multi-workspace isolation
Every workspace keeps its own customers, tickets, members, and configuration behind strict, enforced boundaries — your data never mingles with anyone else's.
Role-based access control
Owner, admin, and member roles enforce fine-grained permissions at both the application and data layers, so people only reach what they should.
OAuth-secured connections
Integrations authenticate with modern OAuth. Credentials are encrypted at rest and refreshed transparently, so tokens never sit exposed.
Verified customer identity
Signed-in customers are confirmed with cryptographic verification, so only authenticated users can claim a profile or unlock their history.
Reliable, replay-safe execution
Agent actions are deduplicated, so retries and concurrent requests never double-charge, double-create, or fire a refund twice.
Durable workflows
Long-running conversations and automations resume safely across retries without losing their place — nothing is left half-finished.
Workspace-scoped files
File attachments upload to workspace-scoped storage with rate limiting, so uploads stay contained to the workspace that owns them.
Your data stays yours
Export your ticket data to CSV whenever you need it. There's no lock-in — the record of your customer relationships belongs to you.
Frequently asked questions
- How does Starko keep each customer's data separate?
- Every Starko workspace is fully isolated — customers, tickets, members, files, and configuration live behind strict, enforced boundaries. Data from one workspace is never visible to another.
- Who can access what inside a workspace?
- Access is governed by role-based permissions. Owner, admin, and member roles are enforced at both the application and data layers, so teammates only reach the data and settings their role allows.
- How are third-party integrations secured?
- Integrations connect over modern OAuth, and credentials are encrypted at rest and refreshed transparently. You can also connect your own tools through a Model Context Protocol server without exposing raw keys.
- How does Starko prevent duplicate actions like double refunds?
- Agent actions are deduplicated and workflows are durable, so a retry or a concurrent request won't double-charge a customer, create a duplicate ticket, or issue a refund twice.
- Can I get my data out of Starko?
- Yes. You can export your ticket data to CSV at any time. Your data stays yours — there is no export lock-in.
Part of the Starko platform — explore support, ticketing, integrations, and analytics →
Support that's safe to scale
Give your team a workspace with the right guardrails — and your customers a platform that protects their data by default.