Deliver fast, accurate support for complex products
All channels. One inbox. Zero chaos.
Direct messages and stories
Viber
Connect with users on Viber
Support via WhatsApp
Manage customer emails
Slack
Collaborate within Slack
Meet your customers where they already are. Starko natively supports WhatsApp, Instagram, Viber, email, web chat, and Slack, including the channels that dominate communication across the Balkans, MENA, and Latin America. Everything in one inbox. With full context.
Set up in hours. No engineering required.
Forget the chaos of Google Docs, PDFs, scattered messages, and private folders. Connect your channels, upload your knowledge base, and your AI assistant goes live, so your team can:
Docs
Scattered documents
PDFs
Hard to find files
Messages
Scattered conversations
Private Folders
Hidden information
Quickly find the right answer
Search across all your knowledge instantly
Communicate confidently
Share accurate information with your team
Avoid outdated or inconsistent information
Always access the latest, verified content
One working day. No code, no IT project, no vendor support tickets. Just your team, finally on the same page.
Usage Metrics
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Intelligent escalation for complex issues
Routine questions are handled instantly, while complex issues are routed to the right experts.
When human input is required, Starko routes conversations with full context: including message history, customer data, and relevant knowledge, reducing back-and-forth and speeding up resolution.
Engineering teams stay focused, and support teams work with confidence.
Built to scale with your product
As your SaaS grows, support volume increases. Starko helps teams scale without scaling chaos by:
- Reducing repetitive tickets
- Protecting engineering time
- Maintaining consistent product messaging
- Supporting global, multilingual customers
Grow without growing chaos
We help SaaS and engineering organizations build the structure they need to support complex products, without slowing down innovation.