WhatsApp customer support, automated
Starko is WhatsApp customer support software that connects your WhatsApp Business number to an AI-powered omnichannel inbox. The AI resolves routine questions from your knowledge base 24/7, in your customer's language, and hands off to a human when needed — flat pricing, never billed per resolution.
Why teams choose Starko for WhatsApp
Reply instantly, 24/7
AI answers common WhatsApp questions in seconds from your knowledge base, day or night.
One shared WhatsApp number
Your whole team works from a single WhatsApp Business inbox — no personal phones, no lost chats.
Answers in any language
Starko replies in your customer's language and your brand voice, automatically.
Clean handoff to a human
Complex chats are routed to the right person with the full conversation and customer context.
What Starko handles on WhatsApp
- Order tracking and delivery updates
- Returns, refunds, and exchanges
- Product availability and pricing
- Booking and appointment confirmations
- Account and billing questions
- After-hours and weekend support
WhatsApp support without per-agent pricing
Flat pricing with AI and omnichannel included — not per agent, not per resolution.
| Tool | Starting price | AI pricing | Native messaging channels | Free plan |
|---|---|---|---|---|
| Starko | $19.85/mo flat | Included | WhatsApp, Instagram, Viber | Yes |
| Intercom | ~$29/seat | +$0.99 / resolution | WhatsApp (add-on) | No |
| Zendesk | $19–$55+/agent | +$1–2 / resolution | WhatsApp, Instagram (upper tiers) | No |
| Gorgias | from $10/mo (by volume) | $0.90 / resolution (double-billed) | No | |
| Help Scout | $25/user | +$0.75 / resolution | None native | Yes |
Competitor pricing as of May 2026; verify current pricing on each vendor's site. See the full comparisons →
Built to handle WhatsApp volume
Starko resolves the routine questions that arrive on WhatsApp — order status, availability, returns, and FAQs — automatically from your knowledge base, and routes the rest to your team with full context. One Starko customer runs this across channels at a high monthly volume without adding headcount.
- Monthly interactions
- 16,000+
- Avg. response time
- ~14s
- Added headcount
- Zero
See customer case studies → · Compare Starko to other support tools →
Frequently asked questions
- Does Starko work with the WhatsApp Business API?
- Yes. Starko connects your WhatsApp Business number to its omnichannel inbox so messages flow in alongside Instagram, email, Slack, and web chat. Native WhatsApp is available on the Pro plan.
- Does Starko reply to WhatsApp messages automatically?
- Yes. Starko's AI resolves routine WhatsApp questions automatically from your knowledge base, around the clock and in the customer's language, then hands off to a human with full context when a conversation needs one.
- How is WhatsApp support priced?
- Native WhatsApp is included on Starko's Pro plan at $119.85/month flat — not per agent and not per AI resolution. There's a 7-day free trial on paid plans.
See every channel Starko supports → · Explore the platform →
Bring WhatsApp into one inbox
Connect WhatsApp alongside your other channels and let Starko's AI answer instantly, escalate cleanly, and keep every conversation in one place.