An AI chat widget for your website
Starko's web chat widget is live chat software powered by AI. It answers visitor questions instantly with real-time streaming replies from your knowledge base, works 24/7, captures leads, and hands off to your team with full context — all from a lightweight, on-brand widget.
Why teams choose Starko for Web chat
Replies stream in real time
Answers appear instantly, word by word, so visitors never wait and never bounce.
Always on
The widget answers from your knowledge base 24/7, capturing demand outside business hours.
Capture leads while you sleep
Qualify visitors, answer pre-sales questions, and collect details that flow into your inbox.
On-brand and lightweight
A clean, fast widget that matches your site and hands off to a human when it matters.
What Starko handles on Web chat
- Pre-sales and pricing questions
- Onboarding and how-to help
- Order status and account lookups
- Lead qualification and capture
- 24/7 after-hours coverage
- Deflecting repetitive FAQs
Web chat support without per-agent pricing
Flat pricing with AI and omnichannel included — not per agent, not per resolution.
| Tool | Starting price | AI pricing | Native messaging channels | Free plan |
|---|---|---|---|---|
| Starko | $19.85/mo flat | Included | WhatsApp, Instagram, Viber | Yes |
| Intercom | ~$29/seat | +$0.99 / resolution | WhatsApp (add-on) | No |
| Zendesk | $19–$55+/agent | +$1–2 / resolution | WhatsApp, Instagram (upper tiers) | No |
| Gorgias | from $10/mo (by volume) | $0.90 / resolution (double-billed) | No | |
| Help Scout | $25/user | +$0.75 / resolution | None native | Yes |
Competitor pricing as of May 2026; verify current pricing on each vendor's site. See the full comparisons →
Built to handle Web chat volume
Starko resolves the routine questions that arrive on Web chat — order status, availability, returns, and FAQs — automatically from your knowledge base, and routes the rest to your team with full context. One Starko customer runs this across channels at a high monthly volume without adding headcount.
- Monthly interactions
- 16,000+
- Avg. response time
- ~14s
- Added headcount
- Zero
See customer case studies → · Compare Starko to other support tools →
Frequently asked questions
- What is Starko's web chat widget?
- It's an AI-powered live chat widget you add to your website. It answers visitor questions instantly with streaming replies from your knowledge base, works around the clock, and routes conversations that need a person to your team with full context.
- Does the chat widget reply in real time?
- Yes. Replies stream in real time on the web widget, so visitors get an immediate, conversational response instead of waiting for a full message to load.
- How much does the web chat widget cost?
- The web widget is included on every plan, starting with the free plan ($0, 50,000 tokens) and Standard at $19.85/month flat — no per-resolution fee.
See every channel Starko supports → · Explore the platform →
Bring Web chat into one inbox
Connect Web chat alongside your other channels and let Starko's AI answer instantly, escalate cleanly, and keep every conversation in one place.