A big quality-of-life release focused on getting you from "just signed up" to "running on your site" in under five minutes. Here's everything that's new.
✨ A brand-new onboarding flow
The first time you open Starko, we now walk you through an 8-step setup that feels less like a form and more like a conversation.
Just paste your website URL. We'll automatically pull in:
- Your company name — we're a lot smarter now about parsing titles like "Acme Inc. — Modern Tools" and picking the right brand segment
- A clean description for your AI agent to know what you do
- Your logo — we now scan every icon link on your site, prefer SVGs and Apple touch icons, and skip blurry social-share images
- Your brand color — we check theme-color, Windows tile colors, and CSS variables like
--primary/--brandif those aren't set
What it means for you: No more typing your company name, hunting for your logo file, or picking a hex code. By the time you reach step 2, your workspace already looks like yours.
🎯 Smarter setup steps
The flow now collects what actually matters for tuning your AI:
- Priorities — what your team is trying to achieve
- Volume & timeline — so we can recommend the right plan and pace
- Channels — chat widget, Slack, Telegram, Instagram, WhatsApp, Email
- AI personality — tone of voice and answer length, prefilled into your AI settings
- Knowledge — paste text, upload files, or drop in a URL
Everything you select gets saved to your workspace settings — no duplicate configuration later.
📋 New dashboard checklist
Once setup finishes, your dashboard now greets you with a "Get started with Starko" checklist styled after the rest of your dashboard. Two-column layout, animated transitions, and a media panel on the right ready for walkthrough videos.
It guides you through:
- Integrate Starko on your website — copy your unique snippet straight from the card
- Fine-tune your AI personality — jump to AI settings prefilled from onboarding
- Add knowledge — articles, URLs, PDFs
- Connect your channels — only shows the channels you said you'd use
- Invite your teammates
- Test your first conversation
Dismiss it whenever you're done. Progress is remembered per-task.
⏱️ Auto-close inactive conversations
Inside AI Settings → General Settings there's a new option: Auto-close inactive conversations.
Pick how long Starko should wait before closing a conversation that's gone quiet:
- Never
- 3 hours
- 2 days
- 7 days
- 14 days
What it means for you: Cleaner inboxes, more accurate response-time analytics, and conversations that don't sit "open" forever just because someone forgot to reply.
🪄 An honest "Finalizing" screen
Previously the loading screen between onboarding and your dashboard showed fake progress steps. Now it shows what's actually happening:
- Uploading your brand logo
- Saving your AI personality & preferences
- Configuring your channels
- Finishing up
Each step lights up only when its real work runs, with proper error handling if anything hiccups.
🐛 Routing fix
New users were briefly being sent to /workspace-creation instead of the new onboarding flow. Fixed — every signup now lands directly in /onboarding.
TL;DR: Sign up, paste your URL, and Starko prefills almost everything. Your dashboard tells you exactly what to do next, your AI sounds like you out of the box, and idle conversations no longer linger forever.