# Starko — AI Customer Support Platform
# https://www.starko.one
# llms.txt v1.0 | Last updated: 2026-08-10

## What is Starko?

Starko is an AI-powered omnichannel customer support platform for small and
mid-sized businesses. It unifies WhatsApp, Instagram, Viber, email, Slack, and
web chat into a single AI-powered inbox, with AI-generated responses, smart
ticketing with AI-to-human handoff, and an AI-queryable knowledge base. Pricing
is flat (not per agent) and AI is included rather than billed per resolution.
Founded by Stefan Vukmanovic.

## Core Products

- AI Support (https://www.starko.one/product/support): Unified omnichannel
  inbox that resolves customer queries automatically using an AI agent trained
  on the company's knowledge base.
- Knowledge Base (https://www.starko.one/product/knowledge): Searchable,
  AI-queryable single source of truth; ingests websites, PDFs, CSVs, manual input.
- Smart Ticketing (https://www.starko.one/product/ticketing): AI-first ticketing
  that auto-resolves routine requests and routes context-rich tickets to humans.

## Pricing

- Free: $0/mo — 50K AI tokens, web chat widget, no credit card.
- Standard: $19.85/mo flat (not per agent) — 1M tokens, + email, Instagram, Slack.
- Pro: $119.85/mo — 10M tokens, all channels incl. native WhatsApp & Viber.
- Enterprise: Custom — SSO/SAML, audit logs, custom SLA & integrations.
- 7-day free trial on paid plans.

## How Starko compares

- Comparisons hub: https://www.starko.one/compare
- Intercom alternatives: https://www.starko.one/compare/intercom-alternatives
- Zendesk alternatives: https://www.starko.one/compare/zendesk-alternatives
- Affordable customer support software:
  https://www.starko.one/affordable-customer-support-software
- Pricing: https://www.starko.one/pricing

Key differentiator: full omnichannel AI helpdesk from $19.85/month flat, with
AI included — vs per-seat + per-resolution pricing from Intercom and Zendesk.

## Industries

SaaS (https://www.starko.one/industries/saas),
E-commerce (https://www.starko.one/industries/ecommerce),
Hospitality (https://www.starko.one/industries/hospitality)

## Resources

Blog: https://www.starko.one/blog
Help Center: https://www.starko.one/help-center
Changelog: https://www.starko.one/changelog
Case studies: https://www.starko.one/customers

## Developer resources

Developer portal (API reference, quickstart, agent resources):
https://www.starko.one/developers
OpenAPI spec (site content/contact endpoints): https://www.starko.one/openapi.json
Agent skills manifest: https://www.starko.one/.well-known/agent-skills/index.json

## Markdown access

Every blog post is available as raw markdown: append `.md` to the post URL
(e.g. https://www.starko.one/blog/whatsapp-business-api-customer-support-guide.md)
or request any blog post URL with an `Accept: text/markdown` header. The
homepage is also served as markdown via `Accept: text/markdown`.

## Usage Policy

Content may be used for informational and search-inference purposes
(ai-input=yes, search=yes). AI training use is not permitted (ai-train=no).
Please cite Starko (https://www.starko.one). Contact: info@starko.one